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CardPassport Help

Help and FAQ

Answers for collectors using CardPassport to find cards, track a collection, import spreadsheets, scan images, and request missing checklist data.

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How do I create an account?
Create a collector profile from the Login area, then use that account to track cards, wishlist targets, trades, and sale cards.
How do I log in?
Use Login in the navigation bar. Once you are logged in, My Cards and Profile appear in the navigation.
How do I browse for a card set?
Browse shows set checklists. Use year, manufacturer, and sort controls to narrow the list.
How do I search for a player?
Search understands years, names, teams, and set words. A full name narrows the result; a last name returns every matching player.
How do I use Scan Card?
Scan Card lets you upload a card image and returns the closest matching cards with a confidence-style score.
How do I import cards and quantities?
My Cards accepts a CardPassport CSV or Excel sheet. Use the full database example to fill in statuses and quantities.
How do I export my collection to CSV?
My Cards can export owned cards, wishlist, trade list, sale list, or everything together in the CardPassport import format.
How do I contact CardPassport?
Use Contact Us for bug reports, feature requests, data corrections, missing collections, or general feedback.
How do I use Card Hunter beta?
Card Hunter is a beta tool for hunting possible card matches from photos. Treat results as leads to review, not final answers.
How do I add missing collections?
Send a data correction request with the missing set name, year, brand, checklist source, and any card images you can share.
FAQ 1

How do I create an account?

Create a collector profile from the Login area, then use that account to track cards, wishlist targets, trades, and sale cards.

  1. 1 Open Login from the navigation bar.
  2. 2 Choose the registration option.
  3. 3 Enter your account details and submit the form.
  4. 4 After the account is created, log in and open My Cards to start tracking.
Open Login
Account screen
Step 1
Username
Step 2
Email
Step 3
Password
Create Account
Profile My Cards
FAQ 2

How do I log in?

Use Login in the navigation bar. Once you are logged in, My Cards and Profile appear in the navigation.

  1. 1 Select Login in the top navigation.
  2. 2 Enter your username and password.
  3. 3 Submit the form.
  4. 4 Use Profile to review account details or Logout when finished.
Open Login
Login screen
Step 1
Username
Step 2
Password
Login
My Cards unlocks after login
FAQ 3

How do I browse for a card set?

Browse shows set checklists. Use year, manufacturer, and sort controls to narrow the list.

  1. 1 Open Browse from the navigation bar.
  2. 2 Filter by year or manufacturer when you know the set family.
  3. 3 Open a set to view its checklist and individual card pages.
  4. 4 Use the set page to jump into card details and collector actions.
Browse Sets
Browse sets
Step 1
Year: 2024
Step 2
Brand: Parkside
Step 3
Sort: Title
2024 Parkside NWSL Collection
Set checklist Cards Variants
FAQ 4

How do I search for a player?

Search understands years, names, teams, and set words. A full name narrows the result; a last name returns every matching player.

  1. 1 Open Search from the navigation bar.
  2. 2 Type a player name, team, year, set name, card number, or a mix of those terms.
  3. 3 Use examples like alex morgan, morgan, 2024 morgan, orlando, wave, or 2025 alex morgan pride.
  4. 4 Open a result to view images, set details, and collector actions.
Search Cards
Search cards
Step 1
alex morgan
Step 2
2024 morgan
Step 3
orlando wave
Search Cards
Player Year Team
FAQ 6

How do I import cards and quantities?

My Cards accepts a CardPassport CSV or Excel sheet. Use the full database example to fill in statuses and quantities.

  1. 1 Log in and open My Cards.
  2. 2 Download the Full Database XLSX or CSV example.
  3. 3 Fill the Status column with Owned, Wishlist, For Trade, or For Sale.
  4. 4 Add Quantity for owned cards and optional Sale Price or Wishlist Offer values.
  5. 5 Upload the completed file in the Import Cards section.
My Cards
Import Cards
Step 1
Full Database XLSX
Step 2
Status: Owned
Step 3
Quantity: 2
Import File
CSV XLSX Card ID
FAQ 7

How do I export my collection to CSV?

My Cards can export owned cards, wishlist, trade list, sale list, or everything together in the CardPassport import format.

  1. 1 Log in and open My Cards.
  2. 2 Choose Export Owned CSV, Export Wishlist CSV, Export Trade CSV, Export Sale CSV, or Export All CSV.
  3. 3 Open the CSV in Excel, Numbers, Google Sheets, or another spreadsheet tool.
  4. 4 Keep the Card ID and Card URL columns when editing; they make future imports more accurate.
My Cards
Export collection
Step 1
Owned CSV
Step 2
Wishlist CSV
Step 3
All CSV
Export All CSV
Owned Wishlist Trade Sale
FAQ 8

How do I contact CardPassport?

Use Contact Us for bug reports, feature requests, data corrections, missing collections, or general feedback.

  1. 1 Log in and open Contact Us.
  2. 2 Choose the closest category.
  3. 3 Describe the issue or request clearly.
  4. 4 Attach a screenshot when it helps explain the problem.
Contact Us
Contact Us
Step 1
Category: Data Correction
Step 2
Subject
Step 3
Screenshot
Send Message
Bug Feature Data Correction
FAQ 9

How do I use Card Hunter beta?

Card Hunter is a beta tool for hunting possible card matches from photos. Treat results as leads to review, not final answers.

  1. 1 Log in and open Card Hunter.
  2. 2 Upload a card photo or scan.
  3. 3 Review the suggested matches and score.
  4. 4 Open the likely card result and confirm the set, player, variant, and card number.
Card Hunter
Card Hunter beta
Step 1
Upload photo
Step 2
OCR hidden
Step 3
Review matches
Investigate result
Beta Score Open card
FAQ 10

How do I add missing collections?

Send a data correction request with the missing set name, year, brand, checklist source, and any card images you can share.

  1. 1 Open Contact Us and choose Data Correction.
  2. 2 Include the set year, brand, set name, and checklist source.
  3. 3 Mention whether the request is for a base set, parallel, insert, autograph, or printing plate set.
  4. 4 Attach screenshots or links that help verify the checklist.
Submit Data Correction
Missing collection
Step 1
Year + brand
Step 2
Checklist source
Step 3
Photos or links
Submit Data Correction
Base Parallel Insert

Still need help?

Send a feedback message with the card, set, screenshot, or checklist source that explains what needs attention.

Open Contact Us